The unique culture at Prettys is what differentiates us from other law firms.

At Prettys, you are not just another number or client. Whether you are a business, an individual or a family, our team of solicitors are genuinely passionate about achieving the very best for you.

• We’re easy to work with and talk to, and we work hard to make our relationship a successful one.
• We make ourselves available to discuss your needs and keep a good line of communication open throughout our relationship.
• In a fast-changing world, we are committed to finding new and better ways of improving our service and delivering the best possible outcome every time.

Approachable, accessible, and proactive

• We listen to what our clients want to achieve and we care about delivering a positive and successful outcome.
• We get to know you and your specific situation, ensuring that our services are right for you.
• We take an interest in you and tailor our services to meet your needs.

Listening and understanding

• We are committed to finding new and better ways of improving our service and delivering the best possible outcome every time.
• Our partner-led approach means that our clients see us as their legal confidant and partner.

Dynamic and imaginative

• We provide jargon-free, relevant, and practical legal advice tailored to your individual circumstances.
• You can be confident that we will be decisive in advising what we believe to be the best course of action to achieve the desired outcome.
• As an independent law firm we do things our way and nurture homegrown talent to grow our business without compromising our culture.

Clear, decisive, and independent

• We’re there for you whenever you need timely advice, making sure we’re three steps ahead at all times.
• We deliver practical, cost-effective solutions that work well.
• Regular, collaborative communication to suit your preferences.
• We walk beside our clients as a trusted legal advisor.

Doing what we say we will do

• We are proud to be based in Suffolk and support local charities and organisations to nurture homegrown talent just as we do in-house.
• Many of our team volunteer and work pro-bono in the local community.
• Our team are well connected in the area and utilises their skills and expertise for the benefit of the local community.

Connecting with our community

Our clients and colleagues at the forefront of everything we do. Our shared values are embedded into our culture and lived everyday through our actions and interactions.

“I am happy and proud to work at Prettys. We have a positive culture where everyone has a valuable contribution to make to our future success.”

Best Employers Survey 2023

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