Ipswich based law firm Prettys has restructured its service offering to ensure the needs of clients remain at the heart of the business.
The revised structure will align Prettys’ specialist departments into broader commercial and private client teams, to enhance coordination of services and deliver a more cohesive approach for clients wanting both corporate and private legal advice.
The restructure is in direct response to the changing needs of clients who more frequently employ multiple areas of the business to work on a range of matters. The new changes will enable improved communication and offer more cost-effective solutions for clients.
The two service lines will be led by newly created client service leads; partner Matthew Cole for Commercial and partner Georgie Hall for Private Client. Together with the heads of each of the specialist teams, Matthew and Georgie will focus on improving services, managing and identifying improvements for clients. They will each be supported by a Senior Associate who will operate as Head of Client Service.
Prettys, CEO, Ian Carr commented on the new approach: “At Prettys we aim to put our clients at the centre of all we do. Their needs are constantly changing and our new, cross-practice approach has been designed to offer a seamless service.”
The physical offices at Prettys have also been restructured so relevant teams sit alongside colleagues and support staff within the service lines. Each service line will also have a dedicated lead for sales and marketing to further strengthen and support the growth of the business.
Ian Carr concluded: “We don’t want to stand still. After reviewing our operations, we decided on this bold approach and we are confident it will deliver the success our clients demand.”
Photo caption: Partners Georgie Hall and Matthew Cole will lead the newly created service lines