Defective Product Compensation Claims

WHEN MAKING A PURCHASE, CONSUMERS INVEST THEIR TRUST IN THE QUALITY OFFERED BY MANUFACTURERS AND SERVICE PROVIDERS

Unfortunately, some products and services may be found defective and cause you an injury or loss. Seeking expert legal guidance in these instances is vital to your chances of making a successful claim for compensation.

At Prettys, our lawyers deal with a variety of claims associated with defective products and services. These claims can involve:

Injuries sustained from faulty electrical equipment
Accidents resulting from defective furniture or equipment
Reactions to defective makeup/health and beauty products or services
Eating or ingesting contaminated food or drink
Using defective gym/cycling equipment

If you’ve suffered an injury or illness from a defective product or service, it’s important to take action as soon as possible. Don’t hesitate to get in touch with our legal team today to find out how we can support you in making a successful defective product claim.

Consumer rights laws exist to protect consumers from defective products or services, meaning you may be able to pursue financial compensation if you’ve become injured or ill after coming into contact with them. Prettys’ personal injury lawyers have years of experience in dealing with compensation claims right from the moment we are contacted, through to the case’s conclusion.

We understand that injuries and illnesses that have occurred in this way represent a significant breach of trust, and our lawyers are on hand providing tailored, practical advice, dedicated to reaching a settlement that is right for you.

Why Choose Prettys?

Prettys’ personal injury team are dedicated to assisting you along the road to recovery. We’re proud to have advised countless clients with their compensation claims, taking a personalised approach to every case.

We understand the strain personal injuries put on your health as well as your finances, which is why we work tirelessly to alleviate that burden. We deal with most cases on a No Win No Fee basis, ensuring that you do not run any financial risk if your claim turns out to be unsuccessful. As a result, our solicitors can offer the peace of mind you need to get back to normality after an injury or illness.

Our team will be happy to help you with any queries you may have about pursuing a claim. Contact us at 01473 232121 or complete our enquiry form or send us an email via enquiry@prettys.co.uk and we’ll be in touch.

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Expert

Louise Plant

Senior Associate

Jade Boyle

Litigation Executive

Ian Waine

Senior Partner

Daniel Billson

Partner

FAQs

Who can make a claim for personal injury?

If you have suffered injury as a result of someone else’s negligence or breach of duty, then you are entitled to bring a claim for compensation.

When can I make a personal injury claim?

There are strict time limits involved in bringing claims for personal injury and these time limits depend upon the accident and injuries sustained.

Generally, the rule is that you have three years from the date that either:

(a) The accident and therefore the injury occurred; or
(b) From the date that you were aware that the injury sustained was caused by the negligence / breach of duty of a third party.

However, not all accidents and injuries have the same time limits applied to them.

For example, if you wish to bring a claim through the Criminal Injuries Compensation Authority, you have two years to submit a claim, and accidents that take place abroad may be subject to different legal jurisdictions in which either shorter or longer time limits apply.

It is therefore important that if you wish to bring a claim for personal injury, you contact a legal representative as soon as possible who can advise you as to the appropriate time limits that apply to your case.

Can I get medical assistance to help my recovery through the claims process?

Generally, if it is the case that your injuries have been caused as the result of the negligence / breach of duty of a third party and they admit that they are at fault, then your legal representative can arrange for you to undergo treatment on a private basis that can aid you in your recovery from your injury / illness.

Additionally, it is noteworthy that there is a Rehabilitation Code that operates in personal injury claims that allows for the provision of rehabilitation to those that have suffered more serious and debilitating injuries, even if responsibility for the claim is denied.

Ask your legal representative about obtaining treatment such as physiotherapy, occupational therapy or counselling to assist in your recovery in conjunction with your claim being progressed if this will assist you to get back on your feet quicker.

What is a “No Win No Fee” agreement?

The majority of the personal injury cases we take on at Prettys are on a “No Win No Fee” basis. This is a contract between the client and Prettys that confirms that if we are not successful in pursuing your claim for personal injury against the third party, we will not seek to recover the legal fees we have incurred from you.

At Prettys, we will not take on a case unless we think that we have a good chance of succeeding with the claim against the third party, and we will be upfront and honest with you at all times in respect of the progress of your case, and therefore whether we can continue with the matter going forwards.

If you would like any further information about the terms upon which we could conduct your claim for personal injury, please do not hesitate to contact us.

How long will my case take to settle?

It may only take a few months to settle your claim for personal injury if responsibility is accepted quickly by the third party and your recovery from your injuries is such that Prettys can value the matter swiftly and proceed with your claim to settlement.

Accidents / incidents that cause more severe injuries and symptoms and which result in the client requiring extensive and ongoing treatment before we can obtain a final medical opinion and prognosis may take much longer before a settlement can be reached and the claim is brought to a conclusion.

Will I have to attend court?

The vast majority of cases settle without proceeding to court. In certain cases, for example when responsibility for your accident is not accepted by the third party or if there is a dispute over the value of your claim, then it may be that you would be required to attend a court hearing. However, if this is the case, Prettys will ensure that you are fully supported in taking part in the court process.

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